Transparency Deep Dive Survey

You may have achieved Transparency score below your expectations in a previous Scan survey and want to explore this dimension of Organisational Fitness further.

When to use this survey

Qlearsite’s Transparency Deep Dive is most effective following an Organisational Fitness survey or in anticipation of a business transformation. That could be a restructure, change in strategy, or the introduction of new initiatives that will affect the organisation.

How the survey is scored

This Deep Dive survey addresses four criteria of Transparency:

1. Objective

2. Balanced

3. Open and

4. Accountable

This Deep Dive survey provides an overall Transparency score based positive responses to 12 key questions. Action planning is supported by sentiment analysis on responses to open-text questions.

Introductory Text

In this survey, we’ll ask you about 4 core areas of transparency - from how we celebrate successes and discuss challenges to whether employees feel safe to voice their opinions. This will help us understand the working experience within {our organisation} and guide our next steps - with the aim of making {our organisation} a better place to work.

Objective

The Objective dimension of Transparency discusses how you share information in your organisation. Are people given the insights they need to make informed choices, and do leaders tell you what you need to know?

The Objective dimension is made up of the indicators: Shared, Informed, Guided and an open-text question.

Indicator	Question	Rationale
Shared	Information is shared openly and freely in {our organisation}.	People in the organisation have access to the information they need when they need it.
Informed	Our most important decisions are always guided by facts and relevant information.	The organisation uses facts and relevant information to guide decisions and is transparent about this.
Guided	Leaders of {our organisation} share their plans for our future.	People in the organisation are kept informed of where the organisation is headed.
Open Text	What additional information, that you don’t have access to today, would help inform your work?	Asked in order to gather top of mind thoughts on what information people would like more access to.

Balanced

The Balanced dimension informs you how your organisation talks about good and bad news. When it comes to celebrating successes and discussing challenges, do you get the balance right?

The Balanced dimension is composed of the indicators: Successes, Challenges and Equal, as well as an open-text question.

Indicator	Question	Rationale
Successes	At {our organisation}, we share good news and celebrate our achievements.	People in the organisation feel encouraged by the sharing and celebrating of successes.
Challenges	We talk frankly about the challenges we face and do not avoid difficult topics.	People in the organisation are able to address difficult topics and challenges and learn from them.
Equal	Leaders in {our organisation} are objective and balanced, sharing good and bad news equally.	The organisation feels balanced in terms of sharing good and bad news.
Open Text	Which topics do you feel people avoid discussing and are not spoken about freely?	Asked in order to gather top of mind thoughts on where the organisation may lack transparency.

Open

Next, we want to know if you feel safe to voice your opinions. Do we have a working environment where people can speak freely, while staying respectful?

The Open dimension is tabulated from the indicators: Safe, Frank, Respectful as well as an open-text question.

Indicator	Question	Rationale
Safe	I am comfortable voicing my ideas and opinions, even if they are different from others.	People in the organisation feel safe to speak up even when their views may differ from the norm.
Frank	The people that I work with welcome opinions different from their own.	The organisation welcomes a wide range of differing opinions, not just those reflecting opinions of those in power.
Respectful	We are always professional and respectful, even during difficult conversations.	People in the organisation never feel disrespected and are able to have conducive tough conversations.
Open Text	Can you think of a time when you felt unable to share an opinion or idea? Please describe that experience in your own words.	Asked in order to gather real life examples of where people may have felt shut down.

Accountable

Are people held accountable in {our organisation}? We want to know if we’re transparent about performance expectations, and open about decisions that affect our people.

The Accountable dimension is made up of the indicators: Honest/Open, Decisions, Team and an open-text question.

Indicator	Question	Rationale
Honest/Open	When it is clear that someone is not delivering in their role, we address it openly.	Underperformance is addressed in the organisation transparently.
Decisions	When a decision that impacts my work is made, the reasons for it are clearly explained to me.	There is full transparency around decisions that are made in the organisation that directly affect people.
Team	The people that I work with discuss performance and results of our work regularly and openly.	Performance discussions in the organisation are open and transparent.
Open Text	Can you think of a change, small or large, that would help us have more frank and honest conversations about performance in {our organisation}?	Asked in order to gather top of mind thoughts on what could help make the organisation more frank and honest.